What our Customers say...
We have a child with a learning disability; the workers were very patient and kind with him, explaining things to him. If you are training them to have these characteristics, good job. If not, you have hired exceptional people and they should be commended.
I was amazed how well efficient this crew worked. Everyone worked as a team, the supervisors kept me informed as to what was going on and what to expect. I couldn’t be happier all the crew. Will recommend to everyone.
They were very responsive and kind during a very traumatic time.
I am so glad they came. I would recommend SERVPRO of East Fort Worth to others. They showed up on time and cleaned up well.
Davyd Melancon was wonderful. He was very thorough in his explanations to me and in the work he did at the house. I have already started recommending SERVPRO to my friends because of how professional Davyd was.
"It was an absolute pleasure dealing with Dave. He was extremely easy to deal with and the quick response to our emergency will be forever appreciated."
"Absolutely NO improvements could have been made to better this process. Brandon and Tim, made me feel comfortable as soon as I answered the door! I was so satisfied with this company. I cannot put into words, how much I appreciate SERVPRO of East Ft. Worth!"
"I couldn't believe how professional and courteous Jimmy was! I was really stressed and he answered all my questions and took great care of getting everything back to normal. I would recommend your company to anyone in need of this service. Thank you!"
"Excellent service! Jimmy was very courteous and explained all actions that would be taken."
"Davyd did a great job. He was very informative and professional."
"The team was phenomenal! There is not an area where they fell short. The entire experience was wonderful."
"SERVPRO of East Ft. Worth" was very professional. The did a great job! They were very expedient and made sure my home was taken care of."
Thank you, so very much for the above & beyond services with professionalism which you provided. Thanks again!
We were very impressed with the care you took in helping us understand the process of your services and restoring our home. We sincerely appreciate the time, quality and care you all took in making our home habitable again.
From the moment Kristopher Storey arrived on the job, he took control, assessed the damage and set his team in motion to restore the building. He set goals with what I felt to be unrealistic timelines, yet always managed to attain them. He was organized, informative and always courteous. He managed to motivate a team under very difficult circumstances, always maintaining a professional and positive attitude. The service that was provided far exceeded any expectation that we had. Jill Horner
We have no recommendations for improvement because the service provided by Samuel, Zachary and Davyd was great. A bonus or pay raise would be nice for these guys.
There are not enough good words to describe your service and the young man who took care of us. Our entire living room flooded after the heavy rains of last weekend ( beginning Thanksgiving ) - our insurance denied the claim, since we had no flood coverage. Alex was our technician , and what a blessing he was! He came in, studied the situation, and got right to work! Thank you so much for your high-quality work, the reasonable pricing, and especially our technician, Alex.
All crew were extremely polite and respectful, Eddie had excellent command of project and crew.
I have no recommendations for improvements because the service to us was great. Job well done
Very Professional and Polite staff
Staff was very considerate of my extremely busy schedule and helped organize their schedules to meet mine.